FAQS


Faqs

Q. HOW DO I CONTACT YOU?

A: Call/Text Monday thru Thursday, 10a-4:00p PST (760) 820-2765 or E-mail: ASNLcs@outlook.com

Q: CAN I ORDER OVER THE PHONE?

A: All orders should be made through AllSkillNoLuck@.com

Q: HOW MUCH IS SHIPPING?

A: It's a flat rate of $10 for domestic orders.

Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

A: Orders generally ship within 48 hours of being placed, but processing can take up to 3 business days as we don't always ship on FRIDAYS. U.S. orders may ship via USPS Priority Mail and UPS Ground, depending on your location and what was ordered. For U.S. orders, please allow 3 to 7 business days for delivery. International orders (when we start) will ship via USPS which can take 2-3 weeks. We do have a FREE option for orders over $60 that appears in checkout.

Q: DOES ALL SKILL NO LUCK SHIP INTERNATIONALLY?

A: Yes!

Q. CAN I CANCEL MY ORDER?

A: Yes, and get a full refund if it has not shipped. Once the item has shipped it then becomes a return and the refund will not include shipping charges. Call/Text Monday thru Thursday, 10a-4:00p PST (760) 820-2765 or E-mail: ASNLcs@outlook.com

Q: WHAT IS YOUR RETURN POLICY?

A. All products purchased that were delivered within 30 days that are unworn or unused, with all tags attached and packaging intact are returnable. Refunds do not include shipping charges. ZERO returns on final sales items.

Q: CAN I EXCHANGE SOMETHING?

A: The best way to make an exchange is to call/text us Monday thru Thursday, 10a-4:00p PST (760) 820-2765 or E-mail: ASNLcs@outlook.com to arrange your return. We have limited quantities of our products, so we highly suggest just placing the new order ASAP to ensure availability. All sales are final on discounted merchandise.

Q: DO I REALLY NEED TO CREATE AN ACCOUNT?

A: No, but you should! Having an account will make it much easier to place future orders, view order status, and track shipments.

Q: HOW SHOULD I CARE FOR THE CLOTHING ITEMS I BUY FROM YOU?

A: Always wash in cold water, hang dry or tumble dry on the lowest possible setting, never iron directly over imagery.

Q: WARRANTY

A: Staying true to the brand, we promise that when it comes to our namesake you will never have to rely on luck when it comes to the quality and performance of all our products. But, in the rare instance an item has a manufacturer defect in materials or workmanship the item will be replaced or repaired at the discretion of All Skill No Luck. Product damaged through wear and tear, misuse, or neglect are not eligible for return.